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B

Beyer, Hugh and Karen Holtzblatt. Contextual Design: Defining Customer-Centered Systems.

Bauerlein, Mark. The Dumbest Generation: How the Digital Age Stupefies Young Americans and Jeopardizes Our Future. Tarcher, 2009.

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Carnegie Mellon University. Integrated Product Development (IPD) course. n.d. http://www.cmu.edu/mpd/capstone-course/index.html (accessed November 14, 2011).

Chochinov, Allan. "1000 Words: A Manifesto for Sustainability in Design." April 7, 2007. http://www.core77.com/reactor/04.07_chochinov.asp (accessed October 1, 2011)

Clark, Hannah. "James Dyson Cleans Up." August 1, 2006. http://www.forbes.com/2006/08/01/leadership-facetime-dyson-cx_hc_0801dyson.html (accessed October 24, 2011)

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Cockburn, Alistair. Writing Effective Use Cases.

Cone, Inc. "The 2006 Cone Millennial Cause Study." 2006.

Coyne, Richard. Logic Models of Design. Pitman, 1988.

D

Deiglmeier, Kriss. "Social Innovation: Off, Running... and Still Catching Up." February 2, 2011. http://csi.gsb.stanford.edu/social-innovation-off-and-running-and-still-catching-up (accessed October 1, 2011)

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E

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F

Ford. F150 Detailed Comparison. n.d. http://www.ford.com/trucks/f150/compare/?vehicles=30211|32979|31007|29694 (accessed November 14, 2011).

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G

Gaver, William, Andrew Boucher, and Sarah Pennington. "Cultural Probes and the Value of Uncertainty." Interactions Magazine, September/October, 2004.

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H

Helft, Miguel. "Microsoft Kin Discontinued After 48 Days." June 30, 2010. https://www.nytimes.com/2010/07/01/technology/01phone.html (accessed November 11, 2011).

J

Jacobs, Jane. The Death and Life of Great American Cities. 1961.

K

Kolko, Jon. Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis (Oxford Series in Human-Technology Interaction).

Kolko, Jon. "The Maturity of a Discipline." October 20, 2010. http://designmind.frogdesign.com/blog/the-maturity-of-a-discipline.html (accessed November 11, 2011).

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L

Lowy, Alex and Phil Hood. The Power of the 2 x 2 Matrix: Using 2 x 2 Thinking to Solve Business Problems and Make Better Decisions.

M

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N

Novak, Joseph, and Alberto Cañas. "How People Learn." August 29, 2009. http://cmap.ihmc.us/docs/howpeoplelearn.html (accessed November 10, 2011).

O

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P

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R

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S

Sanders, Liz. "Generative Tools for CoDesigning." Collaborative Design, by Ball and Woodcock Scrivener. London: Springer-Verlag London Limited, 2000.

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T

Tumminello, Wendy. Exploring Storyboarding.

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W

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Y

Yale School of Management. Project Masiluleke: Texting and Testing to Fight HIV/AIDS in South Africa. n.d. http://nexus.som.yale.edu/design-project-m/ (Accessed November 14, 2011)

Z

Zmuda, Natalie. "Tropicana Line's Sales Plunge 20% Post-Rebranding." April 2, 2009. http://adage.com/article/news/tropicana-line-s-sales-plunge-20-post-rebranding/135735/ (accessed November 10, 2011).

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